I need a solution

We installed and getting reports from 2 users so far that upon reboot they are receiving an error. smcgui.exe – error. The instruction at 0x000000000003D9E0 refeenced memory at 0x0000000000039E0. The memory could not be written. Click on OK to terminate the program.

We have tried uninstalling/reinstalling and this error has persisted.

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